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Apex WAV problems

Discussion in 'Neptune Systems' started by Huskyguy, May 25, 2016.

  1. Huskyguy

    Huskyguy Amphipod

    I just got the WAV pump for my tank and had to update the Apex software so I can run them. I did connect my PC to my router with a wire and the update software was succesfull. but on the fusion I don't see the pumps.
    in the input log I do see the FLO graph but in the main page of the fusion I don't see the pumps. what am I doing wrong?
     
  2. tomtom2245

    tomtom2245 Amphipod M.A.S.C Club Member

    Is it a separate tile you have to add from the top? You know when you change your fusion layout, there is a box that opens at the top of the page where all of the unused tiles and stuff are. Check in there.
     
  3. damontoy

    damontoy Amphipod M.A.S.C Club Member

    There is a picture of a padlock on right side of fusion screen. Tap it to unlock then scroll to top until you you find wav tiles and drag them down to your desired location. Hope this helps.
     
  4. Huskyguy

    Huskyguy Amphipod

    I checked that, its not there.
     
  5. Huskyguy

    Huskyguy Amphipod

    any other ideas?
     
  6. SynDen

    SynDen Shark Staff Member M.A.S.C. B.O.D. M.A.S.C Club Member

    How are you connecting them to the apex? Via the 1link?
     
  7. Huskyguy

    Huskyguy Amphipod

    yes, it was a kit new in the box.
     
  8. SynDen

    SynDen Shark Staff Member M.A.S.C. B.O.D. M.A.S.C Club Member

    Well if there isn't 2 new outlets named love linka_x_1 and 2. Then I would contact support as their guides say it should be auto loaded into the outlets when you connect the 1 link via the aquabus
     
  9. Shaunv

    Shaunv Sardine M.A.S.C Club Member

    try restarting your apex from the controller. Go to System-Net-restart. Maybe that will help. Good luck
     
  10. Huskyguy

    Huskyguy Amphipod

    fixed, contacted Neptune and they emailed back and got them to work, thanks for the help guys.
     
  11. tomtom2245

    tomtom2245 Amphipod M.A.S.C Club Member

    What was the problem?
     
  12. Huskyguy

    Huskyguy Amphipod

    I had to do module update from the display unit and got it to work.
     
  13. SynDen

    SynDen Shark Staff Member M.A.S.C. B.O.D. M.A.S.C Club Member

    Nice, glad to hear they got it working.
     

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