Brs is awesome but.......

Haddonisreef

Orca
M.A.S.C Club Member
#1
So was part of the group buy this mth as many of you were, and ordered a new return pump for the cube. Well get my order today and see the box is pretty big for what I ordered. Well I open it to find they sent me a four pack of pumps! It took a few seconds and my son and I were like what the.......
So non the less I have emailed brs to inform them on the packing error!!
 

ReefCheif

Reef Shark
M.A.S.C Club Member
Platinum Sponsor
#5
Ive never got a 4 pack, but i ordered a new return from them about a year ago and they sent 2. When I notified them i was told to keep the second one because it was cheaper for them to write it off than ship it back, needless to say I wasnt arguing!
 

Haddonisreef

Orca
M.A.S.C Club Member
#6
ReefCheif;280750 said:
Ive never got a 4 pack, but i ordered a new return from them about a year ago and they sent 2. When I notified them i was told to keep the second one because it was cheaper for them to write it off than ship it back, needless to say I wasnt arguing!
Cool I got four total so that's like an extra 350 in pumps! So well see.....
 

Haddonisreef

Orca
M.A.S.C Club Member
#7
So heard back from brs and they do want there pumps back but didn't offer anything for my honesty! I kinda disappointed! At least a 20% off next order or something!
 
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