Help my apex aqua controller screen not turning on

#1
So I try to goo into apex fusion and it told me the Neptune apex was not connected so I went to check my screen was frozen so I unplug it and pug it back and now it won't turn on does anyone had this problem with there apex system. How can I fix it get it back to work?


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Roscoe

Clown Fish
M.A.S.C Club Member
#3
Rigo07;n666939 said:
So I try to goo into apex fusion and it told me the Neptune apex was not connected so I went to check my screen was frozen so I unplug it and pug it back and now it won't turn on does anyone had this problem with there apex system. How can I fix it get it back to work?


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Did you get it figured out man
 
#6
It does have the lates firmware on it and I haven't fix it yet I don't know what's going on


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MuralReef

Administrator
Staff member
M.A.S.C Club Member
M.A.S.C. B.O.D.
MASC Vice-President
#7
Definitely contact customer service my issue may have been different. My main unit had lost power not just the display. I had to plug it in with a 12v 500 mA power adapter.
 
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