I went to Elite Reef for the first time yesterday to check it out and get a pump. The staff was super nice, the prices were competitive but really the staff just made all the difference for me. It's a bit of a drive for me but i have a feeling I will be there often. So the powerhead I bought was a bit too powerful so I asked if I could exchange it. It was a lot to ask but they did it anyway and they did it wit a smile. Great service guys! New powerhead sucks but that's not your fault lol a design flaw makes it loud.