This only adds to the multitude of bad experiences i have persoanlly had with this company, even long before they became sponser I quit using them, I was very surprised to see them added as a sponser and I did express my disgust in this at that time.
Ive since given them 2 chances, one was on a small fish order, which 5-6 fsh were DOA, and 3 fish were incorrect. I was given credit. Due to the fact I had a $110 credit with them I ordered some CUC and pods, pods showed up as a bag of mush with a blue filter pad in it and of the CUC i ordered Im not sure a one of them is still alive in my tank, Ive never seen the sand sifting stars or the conchs I put in there. I still to this day have not been re-imbursed for the pods and this was 2 months ago when I started stocking the 75gal. Got to the point where I got tired of dealing with it as my time is valuable to me and decided I would never, ever order from this comany again, and I have not.
Regardless of what they do in this instance it has only added to my personal dissatisfaction with this company and to see how many fellow reefers are experiencing the same issues is just mind boggling to me. There seems to be no room for improvement with R2G.